Refund policy
Returns & cancellations
No returns. Cancellations are subject to a 20% fee.
Used equipment is sold as-is. I’m happy to send more photos or video, and you’re welcome to come see it in person by appointment before you buy.
Deposits
A 50% non-refundable deposit holds a machine. The balance is due before pickup or before it ships.
There is a 20% cancellation / reorganization / restocking fee for any order that requires cancellation for any reason after payment has been made.
Freight damage
If something shows up damaged from freight, note it on the delivery receipt (BOL) before you sign, and email photos to sales@ironmothership.com the same day so I can file a claim with the carrier.
Questions: sales@ironmothership.com